Frequently Asked Questions
Get quick answers about DentalPlansUSA, the Aetna Dental Access® dental savings plan, and the Free Rx discount program.
Need to find a participating dentist?
Search by ZIP code to view local providers in the network.
DentalPlansUSA
Quick, clear answers about how DentalPlansUSA works, why pricing is lower here, and what to expect after you enroll.
DentalPlansUSA helps you enroll in the Aetna Dental Access® dental savings plan and use it at participating dentists for discounted rates. It is not insurance—there are no deductibles, claim forms, or waiting periods for covered discounts.
No. Aetna Dental Access® is a dental discount plan (also called a dental savings plan). You pay a membership fee and receive discounted rates from participating providers.
You are enrolling in the same Aetna Dental Access® plan, but DentalPlansUSA is able to offer lower membership pricing. Your provider network and plan benefits remain the same.
In most cases, yes. Dental discount plans typically have no waiting periods for discounts. Once you receive your member information, you can start using the plan at participating providers.
Use the “Find a Dentist” search on this site. Enter your ZIP code to view participating providers near you.
Tell the office you have Aetna Dental Access® and present your member information. The provider charges the plan’s discounted rate at time of service.
Discount plans generally do not have annual maximums like insurance. You pay the discounted rate for services you receive from participating providers.
Many people use a discount plan as a standalone option or alongside other coverage. Your dentist can help you understand how your office processes payment in your situation.
Many participating providers offer discounted rates on a wide range of services. Availability and discount levels can vary by provider and procedure.
You pay the membership fee for the plan. Dental services are paid directly to the dentist at the discounted rate when you receive care.
Aetna Dental Access®
Common questions about the network, membership types, family coverage, and plan details.
Aetna Dental Access® is a dental discount plan that provides access to discounted rates at participating dentists. You pay a membership fee and then pay the discounted rate for services.
Most individuals can enroll, including families. Enrollment is online and you can choose individual or family membership.
Individual membership is for one person. Family membership covers the primary member plus eligible dependents (your account will reflect the covered dependent count).
Family coverage is designed to include dependents; the number recorded in your account should match your selected coverage. If you need changes, update coverage in your dashboard.
Dental discount plans typically do not have waiting periods for discounts. Once your membership is active and you have your member information, you can use it with participating providers.
No. You simply pay the discounted rate to the provider at the time of service.
Participating providers have contracted discounted fees. Your dentist can confirm the discounted rate for your specific procedure before treatment.
You can use the plan at participating providers in the Aetna Dental Access® network. Always confirm participation before your appointment.
Many networks include general dentists and specialists. Provider availability varies by area—use the provider search to review local options.
You can search for participating providers nearby or ask your dentist if they participate. Discounts apply only at participating providers.
You can manage cancellation from your dashboard. If you cancel, your membership status will update according to the plan’s billing cycle.
You will have member information available after enrollment. Many offices can verify membership electronically; you can also keep your member details handy from your account.
Discount plans generally do not have annual maximums. You receive discounted rates whenever you see participating providers.
DentalPlansUSA also includes access to a Free Rx discount program. It is separate from dental services and can be used at participating pharmacies.
No. This is a dental discount plan. It is often used by people who want dental savings without traditional insurance.
Many members use discount plans for everything from routine cleanings to more involved procedures. Your provider can estimate costs based on their contracted fee schedule.
You can choose monthly or annual billing. Your account displays your selected frequency and current plan amount.
Yes. You can change billing frequency from your dashboard. Your plan amount and frequency will update accordingly.
Yes. You can change coverage type from your dashboard. Your plan amount will update based on the selected coverage.
If you are logged in, your dashboard shows your plan status, coverage, billing frequency, and address details.
Still have questions?
If you can’t find what you need here, reach out and we’ll help.
Contact Support